Why are there lines, spots or splotches on my prints?

December 29, 2017

Between cartridge changes, it is important to clean your printer with a soft cloth or towel. Slight residue from the cartridges being dispensed inside the printer during the course of its use is normal and should simply be wiped off with a clean, soft cloth. Once cleaned, reinstall the unit and print several pages. If no improvement and the toner is an all-in-one toner/drum unit, it may be possible that the aluminum drum roller has a defect.