I finally got sick and tired of paying to outrageous prices that the big boxes charge for ink refills. I decided to try these guys last month. The pricing is significantly better and they provide free delivery as well. What a great service. Stephanie, who helped me, is very knowledgeable and easy to work with. Of course there are going to be delays and times when they are out of stock on an item, but all my dealings with them to this point have been great. I will continue to use this service and recommend them to my friends and fellow business associates! Thanks again guys!